Privacy policy

PRIVACY AND PERSONAL DATA PROTECTION POLICY

We are the owners and managers of the website and online store called "Alembicon".

Our company is called "Μάλαμας Μάριος Σωτηρίου και ΣΙΑ ΟΕ,Alembicon". VAT 801455067 Our headquarters are our workshop at 70 19th of June Street, 57018, Melissochori

Our contact details are as follows:

Telephone: (+30)2394031002. (on working days and during opening hours between 9.00 a.m. and 4.00 p.m. e-mail: info@alembicon.gr

Below we will present our new personal data protection policy in accordance with Regulation 2016/679 of the European Union, which we kindly ask you to read carefully. This policy has been written by Us in very simple language so that it is easily understood. In any case, for any information, clarification or question, do not hesitate to contact us at the contact details we mentioned above. This privacy policy complements the other terms of use of our website and our online store and does not replace them. The controller of personal data is our Company, whose details are listed immediately above.

We collect your personal data when and only when it is necessary (see below). The legal basis for processing your data is either your consent, the performance of a contract or our need to comply with public law provisions. The processing of your data takes place in Greece and only by us.

We process the personal data that we collect from both those of you who have made purchases from our online store and those of you who have not purchased anything from our online store but have asked us to inform you about current offers, campaigns, discounts and any news from our store, as detailed below, with absolute respect for the reason why you provided it to us and making every effort to securely store and manage it.

For the sake of clearer presentation and easier understanding of how our privacy policy works, we will separate two categories in which you provide us with your personal data:

PERSONAL DATA THAT YOU ENTER IN ORDER TO MAKE TRANSACTIONS FROM OUR ONLINE STORE, WHICH YOU ULTIMATELY MAKE:

We collect your simple personal information (i.e.: Country, Name, Address, Postal Code, City, Telephone, email address) exactly as you enter it on our online platform, when you have decided to purchase products from our online store, on the one hand for the operation of our online store and the execution of the relevant purchase and sale contracts according to Law, on the other hand for the correctness and legality of the transactions carried out through our online store. The purpose of keeping a File with your personal data and the relevant processing of them by Us is on the one hand the correct and legal execution of each purchase and sale contract from a distance and in particular via the internet, on the other hand the observance of the rules of Tax and Economic Law. For these reasons (Contract Execution and Legal Obligation see also below) we keep a relevant File with your personal data in accordance with the Law.

This personal data is entered by You during the registration process as a Member in our online store or during the process of submitting a product order. In full compliance with the applicable Legislation, We only ask You for the absolutely necessary personal data in order to execute the purchase and sale contract. You should be aware that the so-called authentication process, i.e. creating an account in someone's name and receiving a relevant password for its use, is one of the safest ways to store personal data as it primarily provides You with the ability to access Your account at any time. Safeguarding the secret code is an extremely important obligation for You as We are unable to control the use of Your Code by an unauthorized person. For us, every time someone uses Your Code, it is as if You are doing business with us.

Without submitting the information requested by us for the registration and login process on our website or without submitting the necessary information for submitting the product/products order, we cannot execute your transaction.

In addition to the above, there is the possibility that you may enter personal information (Country, Name, Address, Postal Code, City, Telephone, email address) of a third party in case you wish to purchase a product from our online store, however this will be sent to a third party of your choice.

In this case, we will manage the personal data of this third party in the same way as we would manage yours (such as in the case where you purchase something for yourself from our store), in accordance with this privacy policy.

The purpose of collecting this information from you is:

  1. the correct and lawful execution of the purchase and sale contract and the exercise of the rights arising therefrom (e.g. checking the exercise of the right of withdrawal by You, return of any defective products and subsequent cancellation of relevant tax documents, etc.) and
  2. The correct and lawful execution of the contract in favor of a third party, in the event that you purchase a product from Us, but send it to a third party of Your choice, as a gift and
  3. Compliance with the relevant Tax and Financial provisions given that a specific transaction takes place between us which is notified to the Competent Tax Authorities.

Your information will remain at the disposal of our Company in accordance with Tax and Civil Law for 12 years and will then be automatically deleted from Our Archive.

You can print these details at any time by logging in with your personal password to keep them in your file, electronic or printed, for any use.

If the registration process (Account Creation) is not completed as described in the terms of our online store or if you do not submit an order, then all the information registered by you until then is not stored by us at all. For this personal data which is collected by us in the context of the execution of the purchase and sale contract, the exercise of the relevant rights by law and the observance of the relevant obligations by law, you have the rights that the Legislation provides you with, specifically:

Right to be informed about them and the purpose for which we process them, by calling us at 2394031002 or notifying us via email at info@alembicon.gr

The right to access it either by logging in with your personal password to your account or by contacting us as above,

Right to print them without any charge,

Right to ask us to transfer them to another service provider - controller and we will do so if this is technically feasible,

Right to correct them by contacting us in the event that the information you have provided to us was incomplete or inaccurate or in the event of a change to them

Right to request the deletion of your personal data. You can exercise this right when we process your personal data in order to protect your legitimate interests. However, due to the need to maintain your data in a File as required by Civil, Tax and Economic Law, we inform you that in certain cases you will not be able to exercise this Right or you will exercise it with some restrictions.

For the exact same reasons and under the same conditions as in the Right to Deletion we mentioned, you will have the right to object to the processing of your data,

Right to request the restriction of the processing of Your data by contacting us, when a. you object to the processing of Your personal data and until we verify that there are legitimate reasons for which Your right to object to the processing may or may not be accepted, b. when you request instead of deletion, the restriction of the processing of Your data and until we verify that there are legitimate reasons for which Your right may or may not be accepted, c. when you dispute the accuracy and correctness thereof and until the final verification is made,

Right to file a complaint with the Personal Data Protection Authority (www.dpa.gr), Telephone: 210 6475600, Fax: 210 6475628, e-mail: contact@dpa.gr) for any type of violation to which we may have fallen victim.

However, in any case, for any clarification, do not hesitate to contact us in one of the above-mentioned ways for anything you need.

We do not sell, rent or in any way make available or publish your personal data to any third party except 1. those with whom we will cooperate to complete your order, namely the cooperating courier companies that will undertake the transport and delivery of your products. The transport companies may contact you to request clarifications and to inform you about the delivery of your products, and 2. Our third-party partners who provide our company with technical support services such as Hosting services.

The only other case in which we may have to make your data available to third parties (except of course the cases mentioned above) is if we have to comply with a relevant Law Order or a relevant Court Decision and only to the competent Authorities. And in this case, however, we will again try to immediately inform you of the need to disclose your personal data.

We process your personal data in the European Union. If we transfer your personal data for processing outside the European Economic Area, then this will be done after we have received from you your relevant and specific consent for this or if there is a Legal Reason that requires us to do so and always in compliance with the applicable Legislation regarding the guarantees required for the transfer of personal data.

PERSONAL DATA OF MINOR USERS

Visitors - users of the website who are minors, have access to the website services only with the consent of their parents or guardians and are not obliged to submit their personal information. In the event of submission of such information by minors, we will make every effort, given the volume of information exchanged via the internet, to delete the relevant information.

CHANGES TO PERSONAL DATA PROTECTION SETTINGS

These Personal Data Protection regulations are governed by applicable National and European Law. Any future change to the latter will also be the subject of our own relevant regulations, which we expressly reserve the right to modify in the future, if necessary, so that they comply with the relevant legal framework in force at any time. Therefore, these personal data protection terms may be revised and updated at any time even without notice, although we will always make every effort to ensure that users of our website have immediate information and information for their best service.